Help Centre

Lodigame FAQ — answers to all your questions

Find complete answers to frequently asked questions on registration, login, betting, payments, promotions, and more.

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What do you need help with?

Lodigame FAQ covers all types of questions, neatly organised by category

Registration & Account

Find answers to all your questions about registration, identity verification, account updates, and security settings.

Deposits & Withdrawals

Learn about all payment methods including bKash, Nagad, and Rocket, minimum and maximum limits, processing times, and how to resolve failed transactions.

Betting & Match Odds

How to place bets, understanding odds, live betting rules, cash-out options, and what happens when a match is cancelled — all your questions answered.

Bonuses & Promotions

Learn everything about the terms and claiming process for the welcome bonus, cashback, reload offers, and referral program.

Security & Privacy

Learn how to secure your account, set up 2FA, protect your personal information, and report any suspicious activity.

VIP & Points

Learn about VIP tiers, how to earn points, exclusive benefits, and the requirements to get a dedicated account manager.


Frequently Asked Questions (FAQ)

The most frequently asked questions about lodigame, organized by category

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Registration & Account

Opening a new account on lodigame is quick and straightforward. Registration page Go there and enter your full name, mobile number or email address, a strong password, and your date of birth. Then verify using the OTP sent to your mobile. Your account will be active in just 3–5 minutes. Please note that per lodigame FAQ, registration is only open to users aged 18 and above.

To verify your account on lodigame, you will typically need one of the following documents:
  • National ID (NID)
  • Passport
  • Driving License
Upload a clear photo or scan of your document. Verification is usually completed within 24 hours. Unverified accounts may have withdrawal restrictions.

Login page Click the "Forgot Password?" link on the login page. Enter your registered email or mobile number — a reset code will be sent to you. Use the code to set a new password. For security, make sure your new password includes a mix of uppercase letters, lowercase letters, numbers, and special characters.

No. lodigame's policy allows only one account per person. If multiple accounts are detected, all of them may be suspended and balances may be forfeited. If you are unable to access your existing account, please contact support.
Deposits & Withdrawals

lodigame supports the most popular payment methods in Bangladesh:
  • BKash — fastest option, instant credit
  • Nagad — Fast transactions with low fees
  • Rocket (DBBL) — Reliable mobile banking
  • Direct Bank Transfer
No hidden charges on any method.

The minimum deposit on lodigame is just ৳200. For withdrawals, the minimum is ৳500 and the maximum depends on your account level. VIP members enjoy higher withdrawal limits. For more details, VIP Page View.

Withdrawals via bKash and Nagad are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. During peak hours (6 PM–11 PM), processing may take a little longer. If your account is not yet verified, your first withdrawal may take additional time.

Wait 15 minutes first. If the funds still haven't arrived, email support@lodigame.ws or contact us via live chat with a screenshot or transaction ID. Our team typically resolves issues within 1 hour. Your money is never lost — it will either be credited or refunded.
Betting & Match Odds

After logging in Sports Betting Go to the page. Select your preferred sport (cricket, football, tennis, etc.). Choose a match from the list of live or upcoming fixtures. Browse the betting markets and click on your preferred odds — the bet slip will open. Enter your stake and press the "Confirm Bet" button.

Odds are a number that determines your potential winnings. lodigame uses decimal odds. For example, if the odds are 1.90 and you bet ৳100, a win pays out ৳190 (profit of ৳90). Higher odds mean a bigger potential payout — but a lower chance of winning. To learn more, Match Odds View page.

Yes, lodigame offers live in-play betting. You can place bets on ongoing matches at real-time odds. Odds change every moment, so quick decisions matter. The live betting section covers cricket, football, tennis, and 200+ more matches. If odds change before you confirm your bet, the system will notify you.

If a match is fully cancelled, all related bets are automatically refunded to your wallet. If a match is postponed and does not resume within 12 hours, bets are generally voided. In a parlay bet, if one event is cancelled, the remaining events are used for the calculation.
Bonuses & Promotions

A welcome bonus is automatically credited on your first deposit after registration. For bonus amount and terms and conditions, Promotions page Details are provided. To withdraw a bonus, you generally need to meet the specified wagering requirements — meaning you must place a certain amount of bets using the bonus funds.

Yes, lodigame regularly offers a variety of ongoing promotions for members — including daily cashback, weekly reload bonuses, special tournament offers, and more. To view all offers, log in and visit Latest Promotions Check the page regularly.
Security & Privacy

lodigame uses 256-bit SSL encryption to keep all data secure. Your personal information and financial transactions are fully encrypted. We never sell your data to third parties. For more details, visit our Privacy Policy Read.

After logging in, go to Account Settings and enable "Two-Step Verification" under the "Security" section. Add your mobile number — an OTP will be sent with every login. With 2FA active, no one can access your account even if they know your password.

If you notice any unusual activity on your account, change your password immediately and send an urgent email to support@lodigame.ws. Our security team works around the clock and will act quickly to secure your account.
VIP & Points

lodigame's VIP program has multiple tiers — Silver, Gold, Platinum, and Diamond. You move up by earning points through regular betting activity. Each tier comes with its own perks, higher withdrawal limits, and a dedicated account manager. To find out more, VIP Page View.

You earn points on every bet you place. Accumulated points can be redeemed for bonus cash, free bets, or special rewards. For full details on point values and the redemption process, On the VIP page Points are valid for 90 days.

Registration page Enter your full name, mobile number or email, password, and date of birth. Verify with an OTP and your account will be active within 3–5 minutes. Registration is open to users aged 18 and above only.

A clear photo of one valid ID is required — National ID (NID), passport, or driving licence. Verification is completed within 24 hours.

Login page Click "Forgot Password?" on the login page. Enter your registered email or mobile number and a reset code will be sent to you.

No. If multiple accounts are detected, all of them may be suspended. Only one account per person is permitted.

bKash, Nagad, Rocket, and direct bank transfer are all supported — with no hidden charges on any method.

Minimum deposit is ৳200 and minimum withdrawal is ৳500. VIP members have higher limits.

bKash/Nagad withdrawals take 15 minutes–2 hours. Bank transfers take 1–3 business days.

After waiting 15 minutes, contact support@lodigame.ws with a screenshot of the transaction.

Sports Betting Go to the page, select a match, click on your preferred odds, enter the amount, and confirm.

Decimal odds of 1.90 mean a winning ৳100 bet returns ৳190. Learn more Match Odds page.

Yes, Live in-play betting is available on 200+ matches at real-time odds.

If a match is cancelled, all bet amounts are automatically refunded to your wallet.

A welcome bonus is automatically credited after your first deposit. For full terms and conditions, Promotions page is available.

Yes, cashback, reload bonuses, and tournament offers are available on a regular basis. Promotions page Check.

All data is secured with 256-bit SSL encryption. No information is shared with third parties. Privacy Policy View.

Go to the "Security" section in Account Settings, enable 2FA, and add your mobile number.

Change your password immediately and contact us at support@lodigame.ws.

Earn points through regular betting activity to advance through Silver, Gold, Platinum, and Diamond tiers. VIP Page View.

Points can be redeemed for bonus cash, free bets, or rewards. Points are valid for 90 days.

What is lodigame and why is it popular among Bangladeshis?

Lodigame is one of Bangladesh's most popular online betting platforms, offering everything from Sports Betting to Live Casino. If you've landed on our FAQ page, you're probably looking to learn more about lodigame — and that's exactly what we're here for. Millions of players in Bangladesh bet on lodigame every day because the platform is fully available in Bangla, payment methods are entirely local, and our support team is always ready to help.

In the lodigame FAQ, we've organised the most frequently asked questions so you can find solutions on your own. Here you'll find everything about the registration process, payment methods, betting rules, bonus terms, and account security.

Lodigame is a fully licensed and regulated platform. All transactions are encrypted and user data is kept completely confidential.

What services are available on the lodigame platform?

With a single lodigame account, you can enjoy a full range of betting and gaming experiences. Place bets on cricket, football, tennis, basketball, and 30+ other sports. Live in-play betting lets you wager on ongoing matches at real-time odds. Platform page Find detailed information on all our services.

Our In the Analysis section Expert match predictions and statistics are available to help you make informed decisions. As noted in the lodigame FAQ, all features are accessible via mobile browser — downloading a separate app is not required.

Responsible Gaming — lodigame's Commitment

Lodigame believes betting is entertainment, not an addiction. That's why we place the highest importance on responsible gaming. Our Responsible Gaming page Find everything you need about setting deposit limits, managing session time, and taking a voluntary account break. If you ever feel your betting is getting out of hand, reach out to our support team.

Lodigame FAQ always reminds you — only bet what you can afford to lose without it affecting your daily life. Enjoy betting, but keep it within limits.


Get Started Now

Still have questions? Join lodigame directly

Made up your mind after reading the FAQ? Register now and claim your welcome bonus. Already have an account? Log in and start betting.

Registration is completely free and available to users aged 18+ only.

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